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Everything A Patients Needs to Manage Their Self Care

A Care Kit has everything a patient needs for self-care in one place, including a step by step curriculum, reference tools, and clinically vetted devices patients need to comply with their care plan.

Each Care Kit is designed based on the proven science of adult learning combined with the clinical standards of care for each condition. This makes them engaging, in language they will understand and formats they will use, so they can get on with their life.

Patients have a better chance of staying out of the hospital with Care Kits. As much as 74% better – say fourteen tests at major medical institutions!

What’s in a Care Kit You Can’t See

ETHNOGRAPHY: Ethnography is observing people behaving normally in their own environments. It’s not interviews or focus groups. CSI researchers shadow patients at home, at work and everywhere to understand the PATIENT POINT OF VIEW on self care.

Pharma companies pay 100s of thousands of dollars for ethnography. This research reveals hidden barriers to adherence and surprising keys to self-care success.

Ethnography exposes gaps in other approaches. These insights form a new approach—the CSI curriculum—that all goes to work for you when you give your patient a CareKit.

What’s in a Care Kit You Can See

CSI educators and artists apply the PATIENT POINT OF VIEW to current clinical standards, step-by-step.

  • 3rd & 4th grade reading level using the patient’s own language
  • Based on proven, adult learning principles
  • Goals, not topics, organize tasks, a radical shift that drives recall and wins adherence
  • Metaphors, storytelling, and images that are not merely decoration, but add and clarify meaning

Patients report, “Ah ha. I finally get it!  No one ever explained it to me like that before.”


The PATIENT POINT OF VIEW at times reveals no existing tools for the job. So CSI invents them.

  • Injection sites to rotate are hard to remember. CSI invented a 3-tier reminder wheel to set once a month
  • Pins and zipper bags can cause surgical drains to yank out at home. CSI invented an adjustable, waterproof belt bag. Two in a kit means wear one right in the shower!
  • Other reference tools encourage daily compliance: Food Posters, Magnet Boards, Reminder Stickers & Checklists
  • Log Books track actions and measure results

Patients report, “Now I remember what to do and can do it right!”


CSI clinicians test equipment from the PATIENT POINT OF VIEW. Examples:

  • Seniors often have old, analog scales. A large print, low profile digital scale prevents falls.
  • None of 384 diabetics researched had an objective way to test feet. The Blood Sugar kit delivers a mirror and a monofilament tester.
  • Other kits include automatic blood pressure monitors, large pill organizers, measuring cups and other tools to enhance compliance.

Patients report, “I don’t have to run store to store to find what I need.”


Practical and Useful Point-Of-Use Tools

The tools we invent for every kit reflect HOW and WHERE patients conduct their self-care. That old binder of photo-copied materials gets buried under a stack of papers and mail. These NEW tools get used ALL OVER THE HOUSE to remind and direct patients to comply WHEREEVER they perform their tasks